Great company! I had a small job to be completed and it was done the same day I called. Super nice and professional! I will call them for all my plumbing needs.
Tim kept me abreast of the scheduled appointment for the rodding of my sewer line for possible tree roots. Reasonable price that was based on the original description of the size (distance) and severity (roots) of the problem. I would call him again based on his fair price (mid-point), good interpersonal skills, and prompt reply and service.
Drains Inc. is your answer. Period.
I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.
Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.
Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.
Tim is the only person I call now when I need plumbing work done. He does high quality work and can tackle even the larger projects that seem overwhelming. He does this all while being honest, upfront, and reasonable in his work. If you don't need the work done, he will tell you. If there are options to consider, he will lay them all out for you. I don't even think twice before calling Tim to do the work as I know he will get it done on time, with high quality, at a reasonable price.
Your Sewer and Drain Solution Experts
We’re a local, family owned and operated business, providing our loyal customers with reliable, professional sewer and drain services at competitive prices for over 20 years. Customer service is our first priority!
Drains Inc. Serving Lake, Cook, Mchenry, Dupage and Kane Counties