Tim was great! Cleaned out my drains. I was about to spend $5000 to have one of the bigger guys dig up my yard for the second time this year! He is great I would highly recommend calling him for his opinion before hiring anyone else!
Tim with Drains Inc is awesome! Our sewer line was backing up and Tim came promptly at scheduled time with equipment and camera. We discovered we had serious tree roots in our line and after rodding all the way to the street we were clog free. Tim is very professional and we highly recommend his services for any plumbing needs and he even fixed my dripping bathroom faucet! Thanks Tim for a great experience!
My wife and I were having flooding problems in our basement. Every time we used the toilets or ran the dishwasher or took showers for the past 2 days, the drain hole in the basement would flood. After being referred to Drains Inc by a plumber, I spoke with Tim over the phone and he was able to come out and take a look the same day. He took a look around, said I think you have a soft blockage somewhere, grabbed his partner (Adam, I believe his name was) and the rooter cable and went to work. They were done in a matter of minutes.
Tim and Adam were quick, friendly, knew what they were doing, and charged a fair price. Could not have asked for more and will definitely keep their contact info handy for future jobs in the house!
Drains Inc. is your answer. Period.
I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.
Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.
Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.
Your Sewer and Drain Solution Experts
We’re a local, family owned and operated business, providing our loyal customers with reliable, professional sewer and drain services at competitive prices for over 20 years. Customer service is our first priority!
Drains Inc. Serving Lake, Cook, Mchenry, Dupage and Kane Counties