I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. His expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line and provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. Tim was very professional, very responsive, and always did a great job cleaning up afterwards. The majority of the smell has dissipated and, for the first time, I have some peace of mind.
Tim was very knowledgeable about drainage issues. He was professional and prompt. He called back later that day just to make sure we were satisfied with the work. Would highly recommend for any plumbing/drainage issues.
Outstanding service !!! Identified and fixed the problem with no delay. I am so happy to have this taken care of by friendly and competent craftsmen. I will use all of their services going forward because of my complete confidence in them.
Tim was great! Cleaned out my drains. I was about to spend $5000 to have one of the bigger guys dig up my yard for the second time this year! He is great I would highly recommend calling him for his opinion before hiring anyone else!
Your Sewer and Drain Solution Experts
We’re a local, family owned and operated business, providing our loyal customers with reliable, professional sewer and drain services at competitive prices for over 20 years. Customer service is our first priority!
Drains Inc. Serving Lake, Cook, Mchenry, Dupage and Kane Counties