Tim was great! Cleaned out my drains. I was about to spend $5000 to have one of the bigger guys dig up my yard for the second time this year! He is great I would highly recommend calling him for his opinion before hiring anyone else!
Drains Inc. is your answer. Period.
I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.
Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.
Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.
Tim is so helpful and kind. He talked me though the issue and gave advice. He even checked in with me later to make sure everything was going well. He goes above and beyond!
I can not say enough about this company! My window well had flooded and I called Drains Inc. based on their reviews and they did not disappoint. Tim came out to my house and looked at the problem and it ended up not being as big of an issue as we thought it was going to be. He walked me through what we could do to solve the problem in the future. It was very refreshing to deal with someone who could have very easily taken advantage of the situation and charged an astronomical amount of money and they didn’t. Tim even took the time to talk me through some other questions I had regarding my sub-pump. I will definitely call them again if the need arises.
Your Sewer and Drain Solution Experts
We’re a local, family owned and operated business, providing our loyal customers with reliable, professional sewer and drain services at competitive prices for over 20 years. Customer service is our first priority!
Drains Inc. Serving Lake, Cook, Mchenry, Dupage and Kane Counties