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  My wife and I were having flooding problems in our basement. Every time we used the toilets or ran the dishwasher or took showers for the past 2 days, the drain hole in the basement would flood. After being referred to Drains Inc by a plumber, I spoke with Tim over the phone and he was able to come out and take a look the same day. He took a look around, said I think you have a soft blockage somewhere, grabbed his partner (Adam, I believe his name was) and the rooter cable and went to work. They were done in a matter of minutes.

Tim and Adam were quick, friendly, knew what they were doing, and charged a fair price. Could not have asked for more and will definitely keep their contact info handy for future jobs in the house!

  Tim is so helpful and kind. He talked me though the issue and gave advice. He even checked in with me later to make sure everything was going well. He goes above and beyond!

  Tim is the only person I call now when I need plumbing work done. He does high quality work and can tackle even the larger projects that seem overwhelming. He does this all while being honest, upfront, and reasonable in his work. If you don't need the work done, he will tell you. If there are options to consider, he will lay them all out for you. I don't even think twice before calling Tim to do the work as I know he will get it done on time, with high quality, at a reasonable price.

  Tim kept me abreast of the scheduled appointment for the rodding of my sewer line for possible tree roots. Reasonable price that was based on the original description of the size (distance) and severity (roots) of the problem. I would call him again based on his fair price (mid-point), good interpersonal skills, and prompt reply and service.