Google Reviews

Tim was very informative even before coming out to clear my sewer line for tree roots. He explained exactly what could and could not be done with the service provided. Highly recommend for honest evaluation.

alex siciliano Avatar alex siciliano
June 22, 2023

I had a gas leak and Nicor shut off my gas. I called and Tim answered promptly and was at my house within the hour. Very friendly up front and honest had me back up and running in 2 hours! I would call them again without hesitation! Hard working family owned company! Thanks again Tim and your team!

Donna Klimek Avatar Donna Klimek
April 19, 2023

Drains Inc. is your answer. Period.

I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.

Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.

Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.

Dave Mounce Avatar Dave Mounce
August 21, 2018

I called this company going through the list from my Yelp search. I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls. However, Drains Inc (Tim) called me back about an hour after those calls and despite mentioning that I booked an appointment with someone else, he did not rush to hang up and go about his day. Tim spoke to me for 15 minutes and asked about my issue and gave me some really great advice to save me money. That kind of ethics and integrity is rare these days and he really didn't have to. I am keeping my appointment with the other plumber to be respectful to my commitment to the next day appointment for basic rodding, but I am definitely calling Drains Inc the next time something in my money pit of a house decides to go wrong. He hauls everything in his van saving you time and money for sewer line issues, which are almost always time sensitive (so no need to wait for a rodder or a camera to be borrowed or rented). On top of that he is a stand up guy with fair pricing, so win win. Drains Inc. Saved to contacts.

Fatin A Avatar Fatin A
November 20, 2019

Sewer Repair

Clean Outs

Power Rodding

Sump Pumps