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    review rating 5  I called this company going through the list from my Yelp search. I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls. However, Drains Inc (Tim) called me back about an hour after those calls and despite mentioning that I booked an appointment with someone else, he did not rush to hang up and go about his day. Tim spoke to me for 15 minutes and asked about my issue and gave me some really great advice to save me money. That kind of ethics and integrity is rare these days and he really didn't have to. I am keeping my appointment with the other plumber to be respectful to my commitment to the next day appointment for basic rodding, but I am definitely calling Drains Inc the next time something in my money pit of a house decides to go wrong. He hauls everything in his van saving you time and money for sewer line issues, which are almost always time sensitive (so no need to wait for a rodder or a camera to be borrowed or rented). On top of that he is a stand up guy with fair pricing, so win win. Drains Inc. Saved to contacts.

    thumb Fatin A
    11/20/2019

    review rating 5  Good plumbers are hard to find, Tim was recommended another plumber who was out of town. Tim gave us an estimate over the phone, every thing was done right the first time. They arrived on time, rodded the mainline to the street, cleared out all the roots, returned a full flow, cleaned up, gave us a 6 month guarantee and didn't charge us a penny more than the quoted price. Almost all of the plumbers we get try to get us to replace our pipe for thousands of dollars claiming its broken, good plumbers just do their job without any hassles.

    thumb Randy H.
    1/26/2019

    review rating 5  Drains Inc. is your answer. Period.

    I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.

    Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.

    Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.

    thumb Dave Mounce
    8/21/2018

    review rating 5  Tim kept me abreast of the scheduled appointment for the rodding of my sewer line for possible tree roots. Reasonable price that was based on the original description of the size (distance) and severity (roots) of the problem. I would call him again based on his fair price (mid-point), good interpersonal skills, and prompt reply and service.

    thumb Robert Gong
    10/19/2018

Backwater valves to prevent sewer backflow

Flood control systems

Backwater valves are generally easier and cheaper to install but they have some limitations. For one, you cannot use any of the facilities in your home while it is in the closed position. And if you have seepage tiles or foundation drains that are tied into the sanitary sewer service, your basement may still flood once the valves close as the footing drains or seepage tile water will be trapped and could back up.

Backwater valves

prevent sewer backflow

If so the footing drains or seepage tile will need to be separated out to a new sump pump pit. If you have a basement with no sump pump pit, assume that you have the footing drains or seepage tiles tied directly into your sewer service. Contact us today for more information.

Regular maintenance for optimal preparedness

Some maintenance is required to keep the protection measure in operation. If a backwater valve is recommended to prevent sewer backups, you should realize that regular maintenance is needed to keep the improvement working as intended. Inspection and cleaning of a backwater valve system is recommended once a year. Call the trusted professionals at Drains Inc. today at 847-485-0031 for more information about backwater valve systems and to request your FREE estimate.