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Google Reviews

    review rating 5  Drains Inc. is your answer. Period.

    I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging.

    Tim (owner) and Adam (apprentice) came out and kicked butt. My house is a relatively new purchase. We found out my line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout.

    Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.

    thumb Dave Mounce
    8/21/2018

    review rating 5  Tim was very knowledgeable about drainage issues. He was professional and prompt. He called back later that day just to make sure we were satisfied with the work. Would highly recommend for any plumbing/drainage issues.

    thumb Martina Markovics
    5/31/2019

    review rating 5  Tim with Drains Inc is awesome! Our sewer line was backing up and Tim came promptly at scheduled time with equipment and camera. We discovered we had serious tree roots in our line and after rodding all the way to the street we were clog free. Tim is very professional and we highly recommend his services for any plumbing needs and he even fixed my dripping bathroom faucet! Thanks Tim for a great experience!

    thumb Janice Dearmas
    2/24/2018

    review rating 5  I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. His expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line and provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. Tim was very professional, very responsive, and always did a great job cleaning up afterwards. The majority of the smell has dissipated and, for the first time, I have some peace of mind.

    thumb Majid Afshar
    3/03/2019

Sump/ejector pumps

Sump and ejector pump services

One of the biggest problems that manufacturers of sump pumps have is their misuse. Regular sump pumps are designed to handle liquids and some solid particles. Some people buy a sump pump and try to use it as a sewage ejector pump. Usually, the largest object that make it through a sump pump impeller is 1/2 inch in diameter. Sewage ejector pumps can handle up to a 1.5 inch or larger.

Ensuring your pumps work how they should

When relying on your sump pump to keep your basement dry, we recommend cleaning the pit every year. If your pump discharges water from a washing machine the lint from your clothes can clog the filter on a pump. The pump will fail to operate when you need it the most! We can install a screen to keep larger pieces from interfering with the sump pump. They rarely fail to operate during dry weather. Drains Inc can clean the pits for you, and when we install new pumps we also clean the pits. Drains Inc has the best pump for your needs! Call us at (847)485-0031 for your FREE estimate and more information about our pump selections and services.